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About Us

About Us

Our philosophy is simple: Offer high-quality church supplies and gifts at outstanding prices. At Kypola.org, you'll find everything you need to make shopping easy and straightforward, so you'll make the best purchase decision. Huge selection of Orthodox Church supplies, 100% Pure Beeswax Candles, Icon Boards and panels, Russian Orthodox icons, Orthodox crosses, Fabrics and gifts etc.

Our standards of quality ensure that when you come to Kypola.org, you'll find the best of everything. We're confident you won't find better quality products for the price.

Your purchase is secure, whether by phone or online. Every order is shipped right from our warehouse to your destination. Once you decide, you can purchase with just a few clicks, and most of our items can be shipped the next business day.

Browse our product selection or search by keyword. Add to the shopping basket and keep it there until you are done shopping and ready to check out. Receive an email receipt on completion of order. We are here to help you. If you have any problems or questions we encourage you to contact us.

Return and exchange policy:

We ship the products described. Refunds or exchanges are issued within 30 days of order if we ship the wrong product or a product that is different from the one ordered. Kypola.org reworks all returns and sends them back to the customer for FREE. The customer is responsible for the shipping charges to us. If you have any questions about our return procedure, please don't hesitate to contact us.

PRODUCT EXCHANGE PROCEDURE:

Contact us via email or phone right away. Provide written explanation of the issues (via email or mail). When authorized, ship back the item to the address on your package. Once the package is received, you will be emailed further information on the status of your order.

To return an item to Kypola.org, follow our three step process:

  1. Place all the original packaging in the box.
  2. On your invoice, if the price of the item you're returning is listed as:
    • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
    • More than $500: FedEx® and UPS® will not insure it, so ship your package via US Postal Service priority mail, registered (with insurance), and request a return receipt for confirmation that your shipment has reached its destination.*

You will receive notification regarding your return or exchange within five business days. Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been used, altered, or damaged in any way cannot be accepted for return.

* Kypola.org will not be responsible for loss or damage of return shipments.

Privacy Policy:

All personal customer information will not be sold to other parties. We reserve the right to send information about Kypola.org product offerings and promotions via e-mail and/or regular mail to all registered mailing list subscribers or returning shoppers.